Shipping policy

 

Shipping Policy

Last Updated: June 2026

The Colorful Stitcher sells digital embroidery design files only. No physical products are sold or shipped.

Digital Delivery

All purchases are delivered electronically through digital download. Once your payment has been processed, you will receive access to download your purchased files.

No physical item will be mailed to you.

Shipping Charges

Because all products are digital downloads, no shipping fees will be charged at checkout.

Delivery Times

Digital files are typically available immediately after purchase. In rare cases, delivery may be delayed due to payment processing or technical issues.

If you experience difficulty accessing your files, please contact us and we will be happy to assist you.

Incorrect or Missing Downloads

If you receive the wrong file or are unable to access your purchase, please contact us as soon as possible so we can resolve the issue.

Contact Us

If you have any questions regarding your digital download, please contact The Colorful Stitcher for assistance.