Shipping policy
Shipping Policy
Last Updated: June 2026
The Colorful Stitcher sells digital embroidery design files only. No physical products are sold or shipped.
Digital Delivery
All purchases are delivered electronically through digital download. Once your payment has been processed, you will receive access to download your purchased files.
No physical item will be mailed to you.
Shipping Charges
Because all products are digital downloads, no shipping fees will be charged at checkout.
Delivery Times
Digital files are typically available immediately after purchase. In rare cases, delivery may be delayed due to payment processing or technical issues.
If you experience difficulty accessing your files, please contact us and we will be happy to assist you.
Incorrect or Missing Downloads
If you receive the wrong file or are unable to access your purchase, please contact us as soon as possible so we can resolve the issue.
Contact Us
If you have any questions regarding your digital download, please contact The Colorful Stitcher for assistance.